--- title: Updated Knowledgebase description: Updated Knowledgebase --- [Skip to content](https://help.gettongo.com/en/faq#main-content) English Show submenu for translations ![Tongo-Primary-Logo (1)-1](https://help.gettongo.com/hs-fs/hubfs/Tongo-Primary-Logo%20(1)-1.png?width=199&height=66&name=Tongo-Primary-Logo%20(1)-1.png) Open main navigation Close main navigation - English Show submenu for translations - [Contact us](mailto:support@gettongo.com) [Contact us](mailto:support@gettongo.com) How can we help you? - There are no suggestions because the search field is empty. ### [Getting Started Welcome to Tongo, here a few steps how to get started.](https://help.gettongo.com/en/faq/getting-started?hsLang=en) ### [Account & Security What do I need to know about my existing account?](https://help.gettongo.com/en/faq/account-security?hsLang=en) ### [Commission Advance Learn more about how to access your pending commissions.](https://help.gettongo.com/en/faq/commission-advance?hsLang=en) ### [Fees & Taxes Everything I need to know about Tongo's fee structure](https://help.gettongo.com/en/faq/fees-taxes?hsLang=en) ### [Repayment Learn more about how Tongo's repayment process works. Simple, fast, and secure.](https://help.gettongo.com/en/faq/repayment?hsLang=en) ### [Managing Your Deals What do I do when things happen to my submitted deal?](https://help.gettongo.com/en/faq/managing-your-deals?hsLang=en) ### [For Brokers I am a broker and would like to offer Tongo to my agents](https://help.gettongo.com/en/faq/for-brokers?hsLang=en) ### [![](https://help.gettongo.com/hubfs/image%20-%202026-10-09T142054.164.png) Contact Us How do I contact support?](https://help.gettongo.com/en/faq/contact-us?hsLang=en) [mailto:support@gettongo.com](mailto:support@gettongo.com) Copyright © 2026, Tongo