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I'm not receiving my verification code

What to check if your code doesn't arrive.

We text a verification code to the phone number on your account, for example when you make a transfer.

If it doesn't arrive:

  1. Wait a minute or two. Text messages can be delayed by your carrier.
  2. Check that your phone has signal and can receive texts.
  3. Request a new code. 
  4. Check that the phone number under Profile is correct.

If you've changed your phone number or still can't receive a code, contact support.

Still need help? Contact support.