---
title: My transfer hasn't arrived
description: Instant transfers usually arrive within minutes and ACH transfers in 1–3 business days. Here's what to check if yours is late.
---

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# My transfer hasn't arrived

## Expected timing and what to check.

Check the expected timing for your transfer method first.

- **Instant transfer:** usually arrives within minutes.
- **ACH transfer:** arrives in 1–3 business days. Weekends and bank holidays don't count.

**If it's later than expected:**

1. Check that the account or debit card you selected is the right one under Bank accounts on your dashboard. If you added the account manually, double-check the routing and account number.
2. Check with your bank whether the transfer is pending on their side.
3. If it still hasn't arrived, contact support with the transfer amount, the date you sent it, and the last four digits of the receiving account or card.

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